To request a copy of your medical records or to give another person access to your records, patients can submit an Authorization for Release of Medical Information online, by fax, by mail, by email, or in-person.
The Ashe Center has recently transitioned from the Point ‘N Click (PNC) system to a new electronic medical record called Epic - Care Connect. Records for appointments at The Ashe Center, including U See LA Optometry, before July 8, 2025 are maintained/released by The Ashe Center Medical Records Department. Records for appointments on or after July 8, 2025 are maintained/released by UCLA Health Information Management Services. Please see additional information below.
For Services On or After July 8, 2025
Contact UCLA Health Directly
To request records for visits on or after July 8, 2025, please contact UCLA Health directly.
Visit the UCLA Health Medical Records site to see your options.
Requesting Your Records
- Through your MyStudentChart account
- Online with a secure authorization form
- By downloading and submitting a paper form
Additional Support
For additional support, call the UCLA Health HIMS line at 310-825-6021.
For Services Before July 8, 2025
Records Available on your Patient Portal
Patients can access the records below (April 2016 - July 7,2025) without a written authorization by logging into the Patient Portal:
- Visit History
- Allergies
- Medications
- Radiology reports
- Lab test results
- Procedures
- Immunizations
- Referrals
- Letters
- Secure Messages
- Itemized Statements
Please Note:
- Allow 15 business days for your request to be completed. Unsigned and/or incomplete requests cannot be processed.
- There is no fee for current or past students.
- For third parties (Outside Provider, Law Firm, or Facility), there is a $15 processing fee, please address the check or money order to “UC Regents.”
- To request a copy of your X-ray imaging study, follow these instructions from UCLA Health.
For All Other Records
Patients needing records prior to April 2016, or needing more detailed information, including optometry and pharmacy records, can submit a request by using one of the options below:
E-Mail, Fax, Mail, or In-Person Requests:
Complete and submit the form via e-mail, fax, mail or in-person.
Authorization for Release of Health Information (Form)
Contacts
- E-MAIL: ashemedicalrecords@ashe.ucla.edu
- FAX: (310) 206-8012
MAIL:
UCLA Arthur Ashe Student Health & Wellness Center
BOX 951703, 221 Westwood Plaza
Los Angeles, CA 90095-1703IN-PERSON:
4th Floor of The Ashe Center, Room 431
Uploading Outside Records to MyStudentChart
Uploading Outside/Previous Medical Records to MyStudentChart
- Email:Send unencrypted PDF files to eHIMS@mednet.ucla.edu
- Fax:Send to 310-267-5636 (UCLA Health HIMS - Data Integrity)
- Radiology Images: Send directly to the UCLA Radiology Film Library
Additional Information:
- Include your full name and date of birth on all pages.
- Note: Your previous/outside records may already be available for your Ashe Center treatment team via a Health Information Exchange (HIE), eliminating the need to send records via email/fax.
- UCLA Health and The Ashe Center participate in Epic’s Care Everywhere.
Contact Us
(310) 825-4073, Option 6
Hours
Monday-Friday, 9am - 4:30pm
What to Bring
- Bruin Card
Location
- 4th Floor, The Ashe Center (Room 431)
