To request a copy of your medical records or to give another person access to your records, patients can submit an Authorization for Release of Medical Information online, by fax, by mail, by email, or in-person.

On July 8th, 2025, The Ashe Center is transitioning from Point ‘N Click (PNC) system to a new electronic medical record called Epic - Care Connect.Records for appointments at The Ashe Center, including U See LA Optometry, before July 8, 2025 are maintained/released by The Ashe Center Medical Records Department. Records for appointments on or after July 8, 2025 are maintained/released by UCLA Health Information Management Services. Please see additional information below.

For Services On or After July 8, 2025

Contact UCLA Health Directly

To request records for visits on or after July 8, 2025, please contact UCLA Health directly.

Visit the UCLA Health Medical Records site to see your options.

Requesting Your Records

  • Through your MyStudentChart account
  • Online with a secure authorization form
  • By downloading and submitting a paper form

E-Mail Support

For help, email roi@mednet.ucla.edu or call 855-364-7052.

For Services Before July 8, 2025

Records Available on your Patient Portal

Patients can access the records below (April 2016 - July 7,2025) without a written authorization by logging into the Patient Portal:

Please Note

  • Allow 15 business days for your request to be completed. Unsigned and/or incomplete requests cannot be processed.
  • There is no fee for current or past students.
  • For third parties (Outside Provider, Law Firm, or Facility), there is a $15 processing fee, please address the check or money order to “UC Regents.”
  • To request a copy of your X-ray imaging study, follow these instructions from UCLA Health.

For All Other Records

Patients needing records prior to April 2016, or needing more detailed information, can submit a request by using one of the options below:

E-Mail, Fax, Mail, or In-Person Requests:

Complete and submit the form via e-mail, fax, mail or in-person.

Contacts

  • E-MAIL: ashemedicalrecords@ashe.ucla.edu

  • FAX: (310) 206-8012

  • MAIL:

    UCLA Arthur Ashe Student Health & Wellness Center
    BOX 951703, 221 Westwood Plaza
    Los Angeles, CA 90095-1703

  • IN-PERSON:

4th Floor of The Ashe Center, Room 418

Contact Us

(310) 825-4073, Option 6

Hours

Monday-Friday, 9am - 4:30pm

What to Bring

  • Bruin Card

Location

  • 4th Floor, The Ashe Center (Room 418)
Map of Ashe Center