About

The Ashe Center offers a variety of services to support the diverse UCLA campus community with comprehensive healthcare services & education.

Arthur Ashe Student Health and Wellness Center

The Arthur Ashe Student Health and Wellness Center (The Ashe Center) is devoted to providing quality, accessible, state-of-the-art healthcare and education to support the unique development of UCLA students.

Our comprehensive services include Primary Care, Women’s Health, Immunizations, Travel Medicine, Physical Therapy, Specialty Clinics, Radiology & Laboratory, and Acupuncture – all under one roof! Students can schedule appointments online, in person, or by phone and can communicate with their primary care providers via secure electronic messaging. For more immediate concerns, our Same-Day Access Plan (ASAP Clinic) is available during business hours. After hours, students can call our 24/7 Nurseline for advice and information or log in to LiveHealth Online for a telemedicine visit on their mobile device.

The Ashe Center is also pleased to offer additional services in the Ackerman Student Union, a full-service optometry center, U See LA Optometry, on Ackerman B-Level and the Bruin Health Pharmacy (Ackerman A-Level).

We are committed to helping students “shine, inside and out.” From eating well and staying active to managing stress, The Ashe Center focuses on student wellbeing by providing ongoing wellness wornkshops, participating in health-related outreach events on campus. It’s no wonder that in Princeton Review’s 2011 national survey, students voted UCLA “#1 in Student Health Services!”

The mission of The Ashe Center is to support UCLA students in the successful attainment of their educational goals through the personalized delivery of accessible, high-quality health and wellness services, rendered with kindness and competence, by diligent, dedicated professionals.

Accreditation

The Ashe Center has been fully re-accredited by the Accreditation Association for Ambulatory Health Care (“AAAHC”) , the nation’s premier advocate for high quality health care and patient safety for surgery centers, primary care practices, student health centers, and more. Accreditation is awarded for a period of three years to facilities that meet the highest core standards, including patient rights and responsibilities, governance, administration, quality of care, quality management and improvement, clinical records and health information, infection prevention and control and safety, and facilities and environment. 

Accreditation is awarded to organizations that demonstrate substantial compliance with its standards and adhere to the AAAHC accreditation policies. Compliance is assessed through documented evidence, answers to detailed questions concerning implementation and on-site observations and interviews by surveyors. When attained, it identifies ambulatory health care facilities like The Ashe Center to its patients and to the community as one that may be trusted to provide safe, state-of-the-art services and is dedicated to ongoing self-monitoring and continuous improvement. For more information about the AAAHC and their mission, please visit their website.

The Ashe Center is a Primary Care Medical HomeThis means that all students are assigned to a Primary Care Provider (PCP) who leads the health care team that coordinates all aspects of your preventive, acute and chronic needs using the best available evidence and appropriate technology. These relationships offer comfort, convenience, and optimal health throughout your time as a student at UCLA. Our PCPs are physicians, nurse practitioners, or physicians assistants with training in family practice, pediatrics, or internal medicine. The health care team consists of the PCP, medical assistants, license vocational nurses, clinical coordinators, and registered nurses. All non-emergency care is coordinated through the Ashe PCP, including referrals to specialists. Primary Care visits become available 48 hours in advance so that you have adequate access to their PCP when you need it.

Additionally, The Ashe Center is one of a select group of healthcare facilities nationwide to be named Leaders in LGBT Healthcare Equality . Facilities awarded this title meet key criteria, including patient and employee non-discrimination policies that specifically mention sexual orientation and gender identity, a guarantee of equal visitation for same-sex partners and parents, and LGBT health education for key staff members. This honor is given to facilities that meet LGBT-inclusive benchmarks that are part of the HRC Foundation’s Healthcare Equality Index. For more information about the Healthcare Equality Index, or to download a free copy of the report, please visit their website.

Arthur Ashe (UCLA Class of '66)

Former No. 1 tennis player in the world and winner of over 50 professional titles including three Grand Slams, Arthur Ashe was a dominant figure on and off the court. At UCLA, Ashe became the first African-American selected to the United States Davis Cup team, won a NCAA singles title and helped UCLA win the NCAA team title. He turned pro in 1969 and went on to have a storied career in the ATP World Tour. Ashe used his influence beyond sports to become a powerful humanitarian and statesman. Part of a 31-person delegation of prominent African-Americans sent to South Africa to advocate for racial integration, Ashe put his own freedom on the line and was arrested twice while protesting apartheid and crackdowns on refugees. His connection to UCLA is literally etched in stone with the Arthur Ashe Student Health and Wellness Center named in his honor.

Arthur Ashe

Administration

  • John Bollard

    Chief of Operations

    Portrait of John Bollard
  • Nancy Holt, MD

    Chief of Medical Services

    Portrait of Nancy Holt
  • Sam Elias, MD

    Associate Medical Director

    Portrait of Sam Elias
  • Bettina Pedone, NP

    Director, Quality/Informatics

    Portrait of Bettina Pedone
  • Adrian Martinez

    Director, Administrative Operations

    Portrait of Adrian Martinez
  • James Kearns

    Director, Commercial Operations

    Portrait of James Kearns
  • Amrit Nagra

    Director, Clinical Operations

    Portrait of Amrit Nagra

Privacy Practices

The Ashe Center is committed to maintaining the privacy and confidentiality of all patient information. You have the right to privacy concerning your health care. All care and counseling received at The Ashe Center will be kept strictly confidential, except as required by law. Our Notice of Privacy Practices and policy on the Disclosure of Information are provided to acquaint you with your rights.

Third Party Access allows a student to give access to their account to another person, typically to parents or a guardian. To authorize third party access use of MyUCLA, all students must agree that they have read and understand Family Educational Rights and Privacy Act (FERPA) restrictions. To learn more about third party access, visit the UCLA Parent & Family Association.

Patient Rights & Responsibilities

Prior to receiving care at the Ashe Center, patients shall be reminded of their patient responsibilities (such as providing complete and accurate information to the Ashe Center providers; accepting personal financial responsibility for any charges not covered by his/her insurance; remaining respectful of all Ashe Center providers and staff, as well as other patients). For more information on what to expect during your visit to The Ashe Center, you can view our short video.

Sensitive Exams

At The Ashe Center, we understand that certain medical exams and procedures are more sensitive than others and we want to make sure that you are as comfortable as possible. You, or your provider, may choose to have a medical chaperone present during a physical examination, or at any time during your medical visit. A medical chaperone is a specially trained member of the Ashe Center clinical team whose job it is to enhance the patient’s comfort, safety, privacy, security, and dignity during your visit. The chaperone will stand in a location where they are able to observe the exam, and assist as needed. It is Ashe policy to have a chaperone present during all sensitive examinations (involving the genitals, anus, or breasts) or when you must be fully disrobed, unless you decline.

Statement of Reciprocal Services (UC Student Health Centers)

The Student Health Center (SHC) at each University of California campus gladly offers reciprocal access to SHC services to currently registered students from all other UC campuses under the same conditions that apply to its own students who are not enrolled in its campus Student Health Insurance Plan (SHIP). Students enrolled in their campus SHIP may receive special discounts, benefits or services at their home campus Student Health Center. These special, campus-funded arrangements will not apply at another UC campus. Additional paperwork is required for Reciprocity students please arrive early for your appointment(s). For more information contact the Student Health Insurance office.

Patient Feedback

If you have any questions or concerns about the quality of care you have received at The Ashe Center, please submit any confidential inquiries to The Ashe Center's Clinical Coordinator, Katherine Mulligan, kmulligan@ashe.ucla.edu

Submit Anonymous Patient Feedback

Advance Directives

An advance directive is a document by which a person makes provision for health care decisions in the event that, in the future, they become unable to make those decisions.

There are two main types of advance directives — the “Living Will” and the “Durable Power of Attorney for Health Care.” There are also hybrid documents which combine elements of the Living Will with those of the Durable Power of Attorney.

Students can get help with creating an Advanced Directive through Student Legal Services. Student Legal Services charges $50 for this type of consultation/assistance and students can make an appointment via their website​, or by calling the office at (310)-825-9894.

If you chose to complete an Advanced Directive, please provide both the Ashe and UCLA Health medical records departments with a copy of the document so it can be added to your chart in both locations.

For more information on Advance Directives, please refer to the State of California Department of Justice, Office of the Attorney General resource page.

 

Student Health Advisory Committee (SHAC)

Since the Fall of 1972, the Student Health Advisory Committee (SHAC) has served as an advocate for UCLA students, working with the Arthur Ashe Student Health and Wellness Center and UCLA’s Counseling and Psychological Services (CAPS) to ensure that student health care needs are met. The committee consists of four graduate and four undergraduate student representatives appointed by the respective student governments, as well as a non-voting administrative liaison appointed by the Ashe Center. The committee makes its recommendations to the UCLA Office of the Assistant Vice Chancellor for Student Development and the Senior Executive Director of Student Health Services.