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For information about COVID-19 policies and restrictions on campus, please visit the UCLA COVID-19 resources website.

UCLA Arthur Ashe Student Health & Wellness Center

We've developed the following Frequently Asked Questions below to assist the Bruin community as we work diligently to address all inquiries. Please read through the newest frequently asked questions about testing, vaccination, or exposure to COVID-19.

Important Note

  • If you tested positive for COVID-19, do not wait for a response to your message, start isolation immediately and a member of our team will follow up within a few business days.
  • To be evaluated by a medical provider for COVID-19, please log in to The Ashe Center Patient Portal to send a secure message or schedule a telehealth visit.
  • If you are a student living in the residence halls on campus to report a new positive COVID test result, please contact the UCLA Housing I/Q Team at 310-825-5451 to arrange on campus isolation housing.

If you tested positive:

If you tested positive, please isolate immediately and refer to UCLA COVID-19 Isolation & Quarantine Protocols. Do not wait for a response to your message, start isolation immediately and a member of our team will provide specific guidance to you when they speak with you.

  • Even if you recently had a COVID-19 breakthrough infection, UCLA is following CDC guidelines which recommend the booster vaccine once your symptoms have resolved and you’ve met the criteria to end isolation.

Send a message to Exposure Management Team

Isolation, quarantine and contact tracing

It’s expected that some students, faculty or staff will test positive for COVID-19. To protect their health and the health of the campus community, isolation, contact tracing and quarantine protocols are in place, as outlined below.

For students, the prospect of missing class time, projects or assessments because of a positive test can be daunting. Please know that your instructors understand the situation and are committed to accommodating those who cannot be in class through video or audio streaming or recordings, makeup assignments, alternative projects, or other means.

Students who need to isolate or quarantine should notify their course instructors as soon as possible and explain their circumstances. If an instructor requires a medical note, students in isolation or quarantine will receive an academic support letter from the Exposure Management Team during the case investigation process.

Detailed information on quarantine and isolation

Positive COVID-19 Test Result

I just tested positive for COVID. What do I do?

If you tested positive outside of the UCLA surveillance testing system, isolate immediately and call the COVID hotline at 310-206-6217 to alert the Exposure Management Team. If you tested via UCLA surveillance testing OR at the Ashe Center, you do not need to call the hotline -- a member of the Exposure Management Team will contact you for case investigation.  While waiting to be contacted, please notify any close contacts of your positive test.

What is the isolation timeline for a positive COVID-19 result? When can I come to campus or leave isolation?

The standard isolation period for those who test positive for COVID-19 is 10 days, unless you meet the criteria for shortened isolation after 5 days. The criteria for shortened isolation is listed in the UCLA COVID-19 Isolation and Quarantine Protocol.

I tested positive on a rapid antigen test done at UCLA, but am waiting for the result of my confirmatory PCR test. What do I do?

Please continue to isolate pending the result of your PCR test. If your PCR test if negative, you are free to leave isolation as long as you do not have symptoms. If your result is positive, please continue to isolate and a member of the Exposure Management Team will contact you for case investigation as soon as possible.

I recently did a rapid test at home and it was positive. What should I do?

You need to isolate immediately. Alert the Exposure Management Team. The team will contact you for case investigation as soon as possible.

How do I self-request a diagnostic test via The Ashe Center Patient Portal if I have symptoms?

Log into the Ashe Patient Portal -> Click on Schedule Appointment -> Request Covid-19 testing ->Fill out the questionnaire. An Ashe Center nurse will contact you and provide testing instructions within one business day. Results from diagnostic testing at Ashe are typically available the next morning.

COVID-19 Booster Requirement

Am I required to get the COVID-19 booster?

Yes, UC’s vaccination policy (PDF) requires all faculty, academic personnel, staff, trainees, students, and others accessing university facilities and programs to receive a full vaccine series, including boosters.

What if I am not yet eligible to receive the COVID-19 booster? Will that affect my enrollment?

Your COVID vaccine information is on file with The Ashe Center and our system is able to calculate whether you are due for a booster. 

  • If you are not yet due, you should wait to get boosted when it has been at least 5 months after completing a primary series of Pfizer or Moderna or 2 months if you had the J&J vaccine. You will not be penalized if your booster vaccine is not due yet.  As guidelines change for booster eligibility, check the Ashe website for guidance on booster compliance. 
  • If you received a Non-FDA authorized/approved WHO-listed COVID vaccine series, obtain a booster dose of Pfizer when it has been at least 6 months after completing your primary series. 
  • If you received all or some of the recommended doses of a COVID-19 vaccine primary series that is NOT listed for emergency use by WHO (e.g.  Sputnik, Zhifei Longcom CHO Cell), we recommend a primary vaccination with 2-dose mRNA series (preferred) or single Janssen dose, with a minimum interval of at least 28 days since receipt of the last dose of a non-FDA-approved/authorized vaccine. After completion of primary vaccination with an FDA-approved or FDA-authorized COVID-19 vaccine, you are considered fully vaccinated, and are not recommended to receive an additional primary or booster dose at this time.

Do I need to get a COVID-19 booster now if I contracted COVID-19 in the last 90 days?

Even though you recently had a COVID-19 breakthrough infection, UCLA is following CDC guidelines which recommend the booster vaccine once your symptoms have resolved and you’ve met the criteria to end isolation.  We don’t know yet how long there is protection after someone has had COVID-19. Getting vaccinated will boost immunity for better and longer protection against COVID-19.

If you haven’t already done so, plan to get your COVID-19 vaccine booster when the recommended time has elapsed since you completed your primary series of either Pfizer or Moderna (5 months) or J&J (2 months). This also includes if you completed a mix and match series – this is a combination of FDA-approved, FDA-authorized, or WHO-listed COVID-19 vaccines. To schedule a booster, go to www.vaccines.gov. The Ashe Center also has appointments for boosters. 

Students with a COVID-19 diagnosis/treatment within the past 90 days who have been advised to delay booster vaccination will need their provider to complete this form.

Once the form is completed, log into the Patient Portal by clicking the link in the top right corner of the screen. Select “Messages” and chose the “Immunization Requirement Question” option. In the body of the message, indicate that you are requesting a Medical Exception and upload your completed medical exemption form by using the “Add attachment...” feature.

How do I submit proof of my COVID-19 booster?

Students, including student employees, can submit proof by logging into the Arthur Ashe Student Health & Wellness Center’s electronic patient portal and clicking on the Medical Clearance section. More information on the verification process and a link to the portal are available on the Ashe Center website.

Students can privately check their status using the COVID-19 Clearance Portal, which can now also be accessed through the UCLA Mobile app, available on the App Store and the Google Play Store.

Are exceptions available to the COVID-19 booster requirement?

While UCLA strongly urges all those who are eligible to get vaccinated, in certain very limited circumstances, students and employees may be granted a medical exemption, an accommodation based on religious beliefs or disabilities, or a deferral based on pregnancy. To request an exemption: Students, including student employees, may submit an exception request through the UCLA Immunization Requirements page.

How can I submit a religious exception to the COVID-19 booster?

For your health and safety, we strongly encourage everyone to get the COVID vaccine booster.

To submit a request for religious exception or accommodation, log into the Patient Portal. Select “Messages” and chose the “Immunization Requirement Question” option. In the body of the message, indicate that you are requesting a Religious Exception and upload your completed religious exception form by using the “Add attachment...” feature.

UCLA Campus Housing and Isolation

It is afterhours and I just learned that I tested positive for COVID-19 so I need to move from my on campus dorm room to on campus isolation housing. What do I do?

Please contact the Housing Isolation & Quarantine Team at 310-825-5451 immediately to arrange on campus isolation housing. If you tested somewhere other than the Ashe Center or UCLA campus surveillance testing, call the COVID hotline at 310-206-6217 and leave a voicemail for the Exposure Management Team who will return your call during business hours.

I live in campus-run housing. What if I or one of my roommates test positive after returning from Summer break?

Students who test positive will be asked to return home to isolate or be moved to isolation housing. Exposed students must wear a highly protective mask (e.g., surgical mask, N95, KN95 or KF94) around others for 10 days after the last date of exposure. The masks should be a well-fitting medical masks or respirator. Test with an FDA-authorized vial COVID-19 test (e.g., PCR or Antigen test, including at-home tests) 3-5 days after exposure. If you test positive, report the positive test to the appropriate UCLA COVID-19 Hotline. For 10 days after the exposure please monitor for symptoms, if any occur, immediately begin Isolation and contact the Exposure Management Team for guidance.