Skip to Main Content

For coronavirus information for the UCLA community, please visit the Ashe Center website and UCLA’s information page.

UCLA Arthur Ashe Student Health & Wellness Center

The Arthur Ashe Student Health & Wellness Center (The Ashe Center) continues to work with UCLA campus to develop contact tracing, testing, and vaccination plans despite rapidly evolving data and shifting circumstances. We understand these plans will impact all of you, and we are committed to communication that is both timely and transparent as we navigate this pandemic together.

The Ashe Center remains open to serve our UCLA student community. Please read through the following COVID-19 topics, which include information on COVID-19 testing and community screening, a list of available COVID-19 services and more. This information was last updated on 7/19/21.

Latest Announcements (July 2021)

The CDC and the Los Angeles County Department of Public Health have published interim public health recommendations for fully vaccinated people. Based on current recommendations, vaccinated individuals may refrain from routine testing.

Weekly COVID Testing Resumes for All Students on July 26

Beginning Monday, July 26, UCLA will resume mandatory weekly COVID-19 testing for all UCLA students, faculty and staff members who are coming to campus and other UCLA properties, regardless of vaccination status, which includes those who were previously approved to opt out of testing. We strongly encourage resumption of testing before the 26th to become familiar with the new testing method.

Self-Test Vending Machines Now Available

Beginning Monday, July 12, anyone with an active BruinCard will be able to receive up to two test kits each week. Visit the Vending Machine Interactive Map for more information on this new testing option and how the process works.

COVID Hotline Updated Schedule

Effective 7/3/21, the Exposure Management Team (EMT) will no longer offer weekend hours. EMT staff will henceforth be available Monday through Friday, 8am-4:30pm. Voicemails left for the COVID Hotline (310-206-6217) and emails to exposuremanagementteam@ashe.ucla.edu after 4:30pm on Friday will be answered on the next business day. EMT staff are also no longer working on university holidays.

UC Vaccination Policy Announcement

The University of California Office of the President announced June 10, 2021, that it is finalizing a policy that will require all UC faculty, staff, academic appointees and students to be vaccinated against COVID-19, subject to narrow medical exemptions and accommodations based on disability or religious belief.

Return to Campus 2021

This page outlines UCLA’s plans for a return to learning, teaching and working on campus in 2021, from classes and orientation activities to housing, dining and working on and off campus. Our newly admitted students are encouraged to visit the Undergraduate Admission website for more. Faculty and staff are encouraged to visit our Campus Ramp-Up Planning Guide.

COVID-19 Vaccine & Hotline

COVID-19 Vaccine Hub

The COVID-19 vaccine is now available to UCLA students in the Los Angeles area, including UCLA Health system. For more information on how to schedule your COVID-19 vaccine, how to submit proof of vaccination, as well as COVID-19 vaccine FAQs, visit the vaccine hub.

UCLA COVID-19 Hotline

If you are experiencing symptoms consistent with COVID-19 or have had close contact with someone who was diagnosed with the virus, call our COVID-19 Hotline at (310) 206-6217 to speak with an Ashe Center clinical provider.

COVID-19 Vaccination & UCSHIP

Please be advised: A valid Ashe Center referral is NO LONGER REQUIRED for UCSHIP students looking to receive the COVID-19 vaccine. The Ashe Center Insurance department shares this update for UCSHIP students.

COVID-19 Services at The Ashe Center

  • COVID-19 Hotline
  • COVID-19 Testing
  • Telehealth Visits
  • Mail Order Prescriptions
  • Referral Coordination
  • Fever & Cough Clinic
  • COVID-19 Self-test Vending Machines
    (Coming July 2021)
  • COVID-19 Vaccines
    ​​​​​​(Coming August 2021)

View all COVID-19 Services

COVID-19 Common Questions

What actions do students need to take?

Students who develop COVID-19 symptoms or had close contact with someone who tested positive for COVID-19 are advised to:

  1. Call The Ashe Center COVID-19 Hotline at (310) 206-6217 or directly schedule a Zoom COVID-19 Screening visit with a provider through our Patient Portal to determine the need for diagnostic testing and treatment.
  2. If you have symptoms, please self-isolate until someone you have spoken to someone from The Ashe Center.
  3. If you were exposed (within 6 feet, for greater than 15 minutes) to someone who tested positive to COVID-19, please quarantine until after you have spoken with someone from The Ashe Center.
  4. If you test positive for COVID-19, inform anyone you were in close contact with to call the Ashe COVID-19 hotline for testing and treatment instructions.
    • If you live in a shared space, The Ashe Center will work with Housing to provide a space for you to safely isolate.

What actions is The Ashe Center taking?

In order to safely care for students, many of whom are not currently living on or near campus, The Ashe Center is now offering telehealth visits. Upon scheduling an appointment, students will be given instructions on how to speak with a provider via Zoom. If the provider determines that you need to be seen in-person for your diagnosis or treatment, they will schedule an in-person visit for you at The Ashe Center.

What are the details of the University’s community screening program?

COVID-19 community screening will be required for all students living in university housing or participating in on-site classes, as well as for faculty and staff working on campus at least one day per week. These tests will be self-collected nasal swabs and multiple campus testing sites are available. Tests will be provided at no cost, and contact tracing protocols will be in place when anyone tests positive. The frequency of testing will vary for each group. Please view the Testing Schedule and Frequently Asked Questions about community screening for additional information.

Where can students get tested for COVID-19 if they are symptomatic or have been identified as close contacts of a known case?

The Ashe Center offers COVID-19 PCR and antibody testing

There will be no charge for diagnostic tests completed at The Ashe Center. 

Antibody testing is not currently covered by UCSHIP. The cost is $47 that will be charged to the BruinBill account. This bill can be sent to the student’s private insurance company for reimbursement.

Patients who are symptomatic or want to request testing can schedule a Telehealth appointment or send a self-request message through the Patient Portal. Once your test is ordered by an Ashe Center provider, you will be directed to self-collect the test outside of our building.

Alternatively, students can seek testing through their county health department. Los Angeles County Public Health offers testing at different locations throughout the county, but pricing may vary.

What can students do to prevent the spread of respiratory illness?

  • The Ashe Center is promoting CDC guidelines for preventing the spread of respiratory illnesses. We suggest that you:
  • Wash your hands frequently and for at least 20 seconds with soap and water or alcohol-based hand sanitizer.
  • Cough into your elbow or a tissue and not your hands. Dispose of the tissue.
  • Clean and disinfect frequently touched surfaces at home, work and school.
  • Avoid touching your eyes, nose and mouth.
  • Avoid close contact with people who are sick.
  • If you are sick, stay home and do not travel, attend class, or report to work.
  • Practice healthy habits: Get plenty of sleep, be physically active, manage your stress, drink plenty of fluids and eat nutritious food.

When should students wear face masks?

The Los Angeles County Department of Public Health is now asking all residents to wear cloth masks whenever they go out in public. Please follow the guidelines provided by LADPH.

What are some tips for optimizing my call to The Ashe Center COVID-19 Hotline?

  • Please speak loud and clearly, and be sure to include your full name, UID (BruinCard) number, and a callback number where we can reach you.
  • A member of our staff will call you back as soon as possible to collect information about your symptoms, such as duration of symptoms and temperature. Please try to be near your phone and ready to respond.
  • Note: We can only provide general information to parents and families. Students with COVID-19 concerns must call directly to discuss their protected health information.

Vaccine and Testing FAQs

Self-Collection Instructional Videos

Nasal Swab Collection

Saliva Collection

UCLA Swab-Seq COVID-19 Diagnostic Test Video

UCLA Campus & COVID-19 Measures

UCLA Symptom Checker

All patients must fill out the campus daily symptom survey before arriving to The Ashe Center. You will be asked to show proof of survey clearance before entering the building.

COVID-19 Resource Links

For more information, including the status of COVID-19 on the UCLA campus, read the latest update available at UCLA Newsroom. Additionally, UCLA has compiled a multilingual resource hub for COVID information in 40 languages.