Services

The Ashe Center offers a variety of services to support the diverse UCLA campus community with comprehensive healthcare services & education.

The Ashe Center remains open to serve our student community. For a list of available services, updates from various departments, and how to stay Safer at Home while seeking care, click here.

Coronavirus (COVID-19)

The Arthur Ashe Student Health & Wellness Center (The Ashe Center) remains engaged with local, state and national health agencies in closely monitoring COVID-19.

For more information, including the status of COVID-19 on the UCLA campus, read the latest update available at UCLA Newsroom.

Xenophobia & Stigmatization

With news reports of reduced patronage of Chinese owned businesses, bullying and stigmatization on school and college campuses, and rampant xenophobia on social media, Los Angeles Department of Public Health (LADPH) is encouraging people to focus on facts, not fear.

 

What actions do students need to take?

Any student arriving to campus from a country with Level 3 jurisdiction (click here to see CDC website), must follow the CDC guidelines to self-isolate for 14 days since the date they left that country. This means that that student may not attend classes or eat in the dining halls during that time. When you arrive to campus, please contact The Ashe Center immediately at (310) 206-6217 so that we can monitor your condition, and arrange for your housing and meals in conjunction with the Office of Residential Life. 

Students who develop symptoms including fever, cough, or shortness of breath, should contact The Ashe Center immediately at (310) 206-6217 to determine the need for diagnostic testing and treatment. Please self-isolate, and do not attend class or eat in the dining halls until after you have spoken with someone from The Ashe Center. 


What actions is The Ashe Center taking?

The Ashe Center has established an Infection Control Line ((310) 206-6217) for patients who are concerned that they may have COVID-19. Callers will speak with a registered nurse from The Ashe Center who will determine the need for further testing and treatment, in conjunction with the Infection Control Team at the UCLA Medical Center. We advise that concerned students stay at home, do not attend class, and do not eat in the dining halls until they have been cleared by the registered nurse.

Please Note: The Ashe Center currently has access to a very limited number of test kits. To be eligible for testing, a clinician would need to determine if you meet the criteria for testing. To be assessed, call our Infection Control Line at (310) 206-6217.

In order to prevent exposure from occurring at The Ashe Center, all patients are being screened for COVID-19 upon check-in.

 

What can students do to prevent the spread of respiratory illness?

The Ashe Center is promoting CDC guidelines for preventing the spread of respiratory illnesses. We suggest that you:

  • Wash your hands frequently and for at least 20 seconds with soap and water or alcohol-based hand sanitizer.
  • Cough into your elbow or a tissue and not your hands. Dispose of the tissue.
  • Clean and disinfect frequently touched surfaces at home, work and school.
  • Avoid touching your eyes, nose and mouth.
  • Avoid close contact with people who are sick.
  • If you are sick, stay home and do not travel, attend class, or report to work.
  • Practice healthy habits: Get plenty of sleep, be physically active, manage your stress, drink plenty of fluids and eat nutritious food.

Regarding Face Masks

It is important to note that masks are only indicated for patients who have symptoms of respiratory illness, such as fever and cough. Wearing a mask helps to prevent spreading that illness to others. Masks are not recommended for those who do not have respiratory symptoms. Visit the Los Angeles Department of Public Health website to learn more about what you need to know about Coronavirus.

 

What should students do if they are planning international travel?

  • Click here to view current CDC guidelines, on travel.
  • As of March 19, The Department of State advises U.S. citizens to avoid all international travel due to the global impact of COVID-19 (Global Level 4 Health Advisory – Do Not Travel).
  • Visit UCEAP or the UCLA International Education Office (IEO) for updates on suspended UC travel programs.

When calling the Ashe Infection Control Line:

  • Please speak loud and clearly, and be sure to include your full name, UID number, and a callback number where we can reach you.

  • A member of our staff will call you back as soon as possible to collect information about your symptoms, such as duration of symptoms and temperature. Please try to be near your phone and ready to respond.

  • Note: We can only provide general information to parents and families. Students with COVID-19 concerns must call directly to discuss their protected health information.