Health Advisory

The Ashe Center remains open to serve our student community. Please read through the following health advisory, which includes information on COVID-19 testinga list of available 'Safer at Home' services and operations updates, and how to access telehealth visits. This information was last updated on 5/27/20.

Coronavirus (COVID-19)

The Arthur Ashe Student Health & Wellness Center (The Ashe Center) remains engaged with local, state and national health agencies in closely monitoring COVID-19.

For more information, including the status of COVID-19 on the UCLA campus, read the latest update available at UCLA Newsroom. Additionally, UCLA has compiled a multilingual resource hub for COVID information in 40 languages.

What actions do students need to take?

Students who develop COVID-19 symptoms including fever, cough, muscle aches, headache, sore throat, or loss of taste or smell, are advised to call the Ashe Center COVID Hotline at (310) 206-6217 to determine the need for diagnostic testing and treatment. Please self-isolate until after you have spoken with someone from The Ashe Center. 

 

What actions is The Ashe Center taking?

In order to prevent exposure from occurring at The Ashe Center, all patients are being screened for COVID-19 upon check in. Any patient with symptoms which could be caused by COVID-19 will be seen in a separate area of the clinic by staff members wearing specialized personal protective equipment (PPE). 

In order to safely care for students, many of whom are no longer living on campus, The Ashe Center is now offering telehealth visits. Upon scheduling an appointment, students will be given instructions on how to speak with a provider by phone or video. If the provider determines that you need to be seen in-person in order to determine your diagnosis or treatment, they will schedule an in-person visit for you at The Ashe Center. 


Where can students get tested for COVID-19?

The Ashe Center offers COVID-19 PCR and antibody testing, but based on your insurance type and medical necessity the pricing will vary. For students enrolled in UC SHIP, there is $0 co-pay for the PCR test if it is deemed medically necessary by the ordering clinician. For students who waived UC SHIP or the reason for testing is not medically necessary, there is a $105 fee that will be charged to the BruinBill account.

Antibody testing is not currently covered by UCSHIP. The cost is $47 that will be charged to the BruinBill account. This bill can be sent to the student’s private insurance company for reimbursement.

Alternatively, students who waived UCSHIP can seek testing through their county health department. Los Angeles County Public Health is offering free testing regardless of insurance type. Visit their site for more information.


What can students do to prevent the spread of respiratory illness?

The Ashe Center is promoting CDC guidelines for preventing the spread of respiratory illnesses. We suggest that you:

  • Wash your hands frequently and for at least 20 seconds with soap and water or alcohol-based hand sanitizer.
  • Cough into your elbow or a tissue and not your hands. Dispose of the tissue.
  • Clean and disinfect frequently touched surfaces at home, work and school.
  • Avoid touching your eyes, nose and mouth.
  • Avoid close contact with people who are sick.
  • If you are sick, stay home and do not travel, attend class, or report to work.
  • Practice healthy habits: Get plenty of sleep, be physically active, manage your stress, drink plenty of fluids and eat nutritious food.

Regarding Face Masks

The Los Angeles County Department of Public Health is now asking all residents to wear cloth masks whenever they go out in public. Please do not buy surgical or N95 masks, since they are needed by front-line health care providers and are in short supply. Instead, follow the guidelines provided by LADPH.


What should students do if they are planning international travel?

  • Click here to view current CDC guidelines on travel.
  • As of March 19, The Department of State advises U.S. citizens to avoid all international travel due to the global impact of COVID-19 (Global Level 4 Health Advisory – Do Not Travel).
  • Visit UCEAP or the UCLA International Education Office (IEO) for updates on suspended UC travel programs.


When calling the COVID-19 Hotline:

  • Please speak loud and clearly, and be sure to include your full name, UID (BruinCard) number, and a callback number where we can reach you.
  • A member of our staff will call you back as soon as possible to collect information about your symptoms, such as duration of symptoms and temperature. Please try to be near your phone and ready to respond.
  • Note: We can only provide general information to parents and families. Students with COVID-19 concerns must call directly to discuss their protected health information.