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UCLA Arthur Ashe Student Health & Wellness Center

As we head into the holiday season, it is important to remember that although most of us will be taking breaks from work and school, precaution is warranted to slow and prevent the spread of COVID-19 and influenza viruses and avoid a potential winter surge.

The winter months can pose a significant risk as people socialize with friends and family indoors, so as you prepare for activities, holidays and gatherings it is important to consider actions to curb the potential spread of the virus. Ensuring you are fully vaccinated, getting a booster shot, having at-home testing kits, and staying home if you are not feeling well are just a few of the actions that you can take to keep yourself, friends, family, neighbors and members of our communities safer.

UCLA COVID Response & Recovery Task Force: Safety Reminders for Winter Break

COVID-19 Hotline (310) 206-6217

COVID-19 Hotline

If you are experiencing symptoms consistent with COVID-19 or recently tested positive, call our COVID-19 Hotline at (310) 206-6217 to speak with an Exposure Management Team (EMT) member.

The EMT member will help you determine the need for testing, treatment, and/or isolation. Please self-isolate until after you have spoken with someone from The Ashe Center.

Visit the COVID-19 Hotline page

Campus Winter Closure

(Dec 23-Jan 2, 2023)

  • 12/17: 8am-4:30pm
  • 12/18: Closed
  • 12/19-12/23: 8am-4:30pm
  • 12/24: 8am-12pm
  • 12/25: Closed
  • 12/26-12/30: 8am-4:30pm
  • 12/31: 8am-12pm
  • 1/1: Closed
  • 1/2: 8am-4:30pm

COVID-19 Testing

COVID-19 Testing

COVID-19 testing at UCLA is being conducted via self-administered saliva swab tests. Anyone with an active BruinCard may retrieve up to two of these tests per week at no-charge through vending machines and distribution centers located throughout the campus.

While COVID test vending machines and some distribution sites may be operating during holidays, note that the following dates will not have test kit collection or lab processing.  Please plan accordingly.

Visit the COVID-19 testing page

Local COVID-19 Testing Locations

*The Ashe Center does not promote or endorse any outside provider/facility. We offer this information as courtesy to you.

For students enrolled in SHIP, if you receive a bill for your COVID testing, please email SHSINS@ASHE.UCLA.EDU for coverage assistance.

Holiday travel requirements for COVID-19

Bruins: Please read this important information regarding the campus SwabSeq COVID-19 testing and travel requirements.

Routine Testing Schedule

  • Nov. 29th – Dec. 21st: Normal weekday testing schedule will be in place.

Campus Winter Closure
(Dec 23-Jan 2, 2023)

  • Dec. 23rd: Test samples must be dropped off by 11am to be processed (results should be available by Dec. 24th).  Please do not submit any tests after 11am on Friday, Dec. 23rd as they will not be processed.
  • Dec. 24th – Dec. 26th: No test samples will be collected or processed by the lab.
  • Dec. 27th – Dec. 30th: Normal weekday testing schedule will be in place.
  • Dec. 30th: Test samples must be dropped off by 11am to be processed (results should be available by Dec. 30th).  Please do not submit any tests after 11am on Friday, Dec. 30th as they will not be processed.
  • Dec. 31st – Jan. 2nd: No test samples will be collected or processed by the lab.
  • Jan 3rd – Resumption of normal weekday testing schedule.

300 Bradley Hall
(In-person Testing)

  • Dec. 23rd – Jan 2nd: Closed for the campus closure.
  • Jan 3rd – Resumption of normal testing schedule – M-F 8:30am to 3:30pm. 

Bruin Health Pharmacy & U See LA Optometry

Bruin Health Pharmacy

Bruin Health Pharmacy is located on the A-Level of Ackerman Union, A-250, and is available to all registered students in addition to UCLA faculty & staff with qualifying HealthNet Blue & Gold and UC Care insurance plans. We offer a full range of prescription medications in addition to over 70 over-the-counter medications.

Visit the Bruin Health Pharmacy page

Updated Hours & Closures

Bruin Health Pharmacy will be closed Friday, December 23, 2022 through Monday, January 2, 2023

BHP will have limited hours on December 28 from 11am-2pm. The pharmacy will reopen January 3, 2023.

Please plan accordingly for filling prescriptions prior to the Winter break.​​​​

U See LA Optometry

U See LA Optometry is a full service Optometry clinic serving active UCLA students, faculty and staff. We are located inside the UCLA store in the Ackerman Union on B-Level near the elevators. Our services include comprehensive eye exams, contact lens fittings, and a selection of more than 700 eyeglass and sunglass frames.

Visit the U See LA Optometry page

Updated Hours & Closures

U See LA Optometry will be closed Friday,  December 23, 2022 through Monday, January 2, 2023

Monday, 12/19/22 - Thursday, 12/22/22:

  • 10am to 4pm (Closed Daily: 12-1pm)

Winter Break Closure

  • Friday, 12/23/22 through Monday, 1/2/23

Tuesday, 1/3/23 - Friday, 1/6/23 (10am to 5pm)

  • Closed Daily, 12-1pm (Wed 12:30-2pm)
     

Please plan accordingly for utilizing any vision benefits before the end of the plan year.

 

Ashe Center Operations

When We Are Closed

When The Ashe Center is closed, you still have access to care -- both online, and in the local community using your UCSHIP benefits. Our 24/7 Nurseline is available After Hours, LiveHealth Online offers telemedicine visits online, and The Ashe Center keeps a list of local urgent care centers updated for your convenience.

We realize that getting sick is not always predictable. In the event that you need to seek medical care when The Ashe Center is closed, remember that all currently registered UCLA students have access to various alternatives for urgent access to medical care, including: 24/7 Nurseline, telemedicine visits through LiveHealth Online, local urgent care centers, and in the case of an actual emergency, emergency room access.

Visit the AfterHours page

 

Campus Winter Closure
(Dec 23-Jan 2, 2023)

The Ashe Center will be closed Friday, December 23, 2022 through Monday, January 2, 2023

The Ashe Center will reopen at 9 AM on January 3, 2023.

AfterHours Options

All currently registered UCLA students have access to advice & information from a registered nurse through the After Hours NurseLine at (310) 825-4073. For more information, visit the NurseLine section of our website.

For mental health-related concerns when the Counseling & Psychological Services (CAPS) is closed, you may speak with a CAPS Crisis Clinician by calling (310) 825-0768.

  • LiveHealth Online Telemedicine (24/7/365)

Learn about LiveHealth Online

 

Ashe Center Insurance Office

Ashe Center Insurance Office

Our office will be supporting students at a limited capacity during the Winter Closure. Please contact our office through your Ashe Patient Portal or by using the Contact Us form located below. The service window and phone lines will be closed. Voicemails will be returned when we reopen on Tuesday, Jan 3rd.

General Insurance Question

UCSHIP Waiver Question

Referrals During Closure

UC SHIP Policy requires you to receive an Ashe Center Referral before seeking non-emergent medical or mental health treatment anywhere outside of the Ashe Center or CAPS (e.g. out of state/out of country).

Emergency Care Services (e.g., Urgent Care, Emergency Room, Ambulance…) do not require an Ashe Referral.

  • For initial non-emergent Medical Services, we recommend utilizing your Urgent Care or LiveHealth Online benefits. To find a local In-Network Urgent Care, call UC SHIP Member Services or use the Find Care feature on your Sydney Health App.
  • For follow-up non-emergent Medical Services after Urgent Care, Immediate Care, LiveHealth Online or Hospital Discharge, please request an Administrative Ashe Center Referral by forwarding your doctors notes to our office through the Ashe Patient Portal (Messages>New Message>Insurance Question).
  • For non-emergent Mental Health Services, we recommend utilizing your Lyra Health or LiveHealth Online benefits until CAPS (Counseling and Psychological Services) resumes operations on January 3rd. Lyra Health and LiveHealth Online services are covered at 100% and no cost to to you.

Campus Winter Closure
(Dec 23 - Jan 2, 2023)

Our service window and phone lines will be closed during Winter Closure. Voicemails will be returned when we reopen on Tuesday, Jan 3rd.

  • 12/23: Closed - Holiday
  • 12/26: Closed - Holiday
  • 12/27: 8am – 1pm
  • 12/28: 8am – 1pm
  • 12/29: 8am – 1pm
  • 12/30: Closed - Holiday
  • 01/02: Closed – Holiday
  • Closed on weekends

Helpful Resources

Sydney Health Mobile App

LiveHealth Online

Ashe Center Patient Portal

Lyra for Mental Health

AfterHours for Urgent & Immediate Care